When you request call back using our contact online form with Conway Machine Service. We require an email address and contact information. This is required for communications regarding your order or other requests, weekly specials and other information which you have requested from us.
All personal information is protected by local and national data protection and privacy laws. By disclosing your personal information and using Poetic Conceptions. Online Web Systems, you consent to the collection, storage, disclosure, processing, use and transfer of your personal information where necessary and if required by Poetic Conceptions. Online, our data processors, our payment processors, financial institutions or fraud-risk management authorities.
We will also use the information you provide for the following purposes:
1. To send you newsletters and details of offers and promotions which you have requested
2. To improve the content, design and layout of our website and to facilitate knowledge management
3. To contact you in case of difficulty arising from product or service delivery (i.e. remote areas in the country)
We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your information (in such circumstances, the third party is bound by similar data protection requirements.
We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.)
Poetic Conceptions. Online uses Secured Servers to process your information and firewalled servers and other security measures to ensure the safety of your personal information.
Deletion of your Personal Data:
We are unable to delete your information containing your personal information for a period of 7 years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with Poetic Conceptions. Online via our Customer Services team or our online tools).
This is because we may need to access historical information for business reporting and accounting purposes.
Poetic Conceptions. Online reserves the right to alter or amend its data protection and privacy statement from time to time in its sole discretion.